Letters
Informing patients’ families on acute wards
Allowing patients and relatives access to their medical data
BMJ 2017; 359 doi: https://doi.org/10.1136/bmj.j5225 (Published 14 November 2017) Cite this as: BMJ 2017;359:j5225
- Richard Fitton, retired general practitioner
- Crowden SK13 1HZ, UK
- richard.fitton1{at}btopenworld.com
A third of hospital complaints in 2014-15 were related to poor communication.1 Oliver points out very well the impossibility of being available at the right place and time for relatives.2
General practice has a new method—allowing patients and relatives (with patients’ consent) to access the complete contemporaneous record. …
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