Intended for healthcare professionals

Letters Safe handover

Listening: a neglected aspect of safe handover

BMJ 2017; 359 doi: https://doi.org/10.1136/bmj.j5200 (Published 13 November 2017) Cite this as: BMJ 2017;359:j5200
  1. Brendan Fletcher, ST6 emergency medicine/paediatric intensive care
  1. Paediatric Intensive Care Unit, Addenbrooke’s Hospital, Cambridge CB2 2QQ, UK
  1. brendanfletcher{at}doctors.org.uk

Merten and colleagues’ guide to safe handover caused me to reflect on a neglected aspect: listening.1

Handovers in emergency departments are both delivered and made with unique frequency and in several modalities, including protocolised trauma and major incident calls. Additionally, there are routine handovers of individual patients and, at …

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